Shipping policy
We do our very best to get your order to you quickly, safely, and without any unnecessary cat-astrophes. Please take a moment to review our shipping details below.
How Your Order Is Fulfilled
Denis The Cat Studio designs and sells each product through our online store. After an order is placed, it is produced and shipped directly to the customer by one of our selected print-on-demand production partners in the United States. This allows us to create each item especially for the customer without maintaining unnecessary inventory.
Free Shipping
🚚 FREE SHIPPING ON 3+ TEES! — because even humans deserve a little joy.
Processing Time
Orders are processed within 2–5 business days after purchase (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. While we don’t offer blanket free shipping on all orders, this helps us keep product prices fair while ensuring reliable delivery.
Tracking
Once shipped, you’ll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update (even delivery systems need a nap).
Secure Checkout
All payments are processed through a secure, encrypted checkout. Your information is protected — no funny business.
Estimated Delivery Times (USA only)
4–8 business days after processing, depending on location.
Delayed Orders
If your order hasn’t arrived within 15 business days (U.S.) after shipping, please contact us at meow@denisthecat.com and we’ll gladly investigate. Delivery times are estimates and may be affected by carrier delays, weather, or other factors beyond our control.
Questions?
For any shipping-related questions, reach out to us at meow@denisthecat.com.
We’re here to help — calmly, professionally, and with whiskers firmly intact.